Residence Inn By Marriott Philadelphia Bala Cynwyd

Man over the phone (I think his name was Naseed) informed me earlier in the day that I needed to arrive by 6pm so I would be guaranteed a room. My card had declined that morning due to my bank considering it fraudulent activity (especially since I'm out of state). Me stressing to get there by that time, we hit bad traffic, so I called at 5pm to let him know about the traffic and to possibly use a different credit card. A woman answered..stated he was gone for the day..but assured me a room so that I would less stressed. Upon arrival, she was relaxed, very sweet and accommodating. She evidently worked overnight, because I also checked out with her as well. She's a great staff member!

Nice to see rooms designed for people: windows open to get air; actually fan current in bathroom. Layout of room was very usable. All other aspects are what your would expect for a hotel in this price range. The architecture and setting were quite phenomenal.

This particular hotel had a very nice vibe with a nice fire place sitting area and super chill cafe attached.

Spacious clean room. love that my booking included breakfast. Very family friendly. And excellent location given proximity to the city.

Breakfast was good. Have stayed 5 times since you opened. All good. Thanks Again