Residence Inn By Marriott Philadelphia Bala Cynwyd

The location was perfect in correlation with what we were there for. It was only an 11 minute walk away! The hotel and room was very clean. The bed was comfortable. The free breakfast they serve was one of the best I've had at a hotel and the staff at the breakfast was very helpful. There was a lady where you first entered the breakfast that was there to answer any questions like how to make a waffle and there was always staff cleaning up the tables so other guest could sit. I would definitely stay here again

Everything! Clean, spacious, yet cozy and inviting. Public spaces were amazing! Our suite was perfection, well thought out, every single thing considered. High end finishes, spotlessly clean. The staff was exceptional, friendly, helpful, ESPECIALLY Tatyana and Helen!!! The location was like NO OTHER! So cool!

Man over the phone (I think his name was Naseed) informed me earlier in the day that I needed to arrive by 6pm so I would be guaranteed a room. My card had declined that morning due to my bank considering it fraudulent activity (especially since I'm out of state). Me stressing to get there by that time, we hit bad traffic, so I called at 5pm to let him know about the traffic and to possibly use a different credit card. A woman answered..stated he was gone for the day..but assured me a room so that I would less stressed. Upon arrival, she was relaxed, very sweet and accommodating. She evidently worked overnight, because I also checked out with her as well. She's a great staff member!

The front desk was very welcoming and friendly. They told us that had two rooms available when we checked in and what floor would we prefer - we have traveled a lot and no one has ever asked us that before. The room was wonderful.

This particular hotel had a very nice vibe with a nice fire place sitting area and super chill cafe attached.